Refund policy

Every DECIDED. item is made to order just for you. Because each piece is printed on demand, we're not able to accept returns or exchanges for change of mind, sizing, or ordering errors. Please double-check sizes, colors, and shipping details before placing your order.

Damaged, defective, or incorrect items
If your order arrives damaged, defective, misprinted, or you receive the wrong item, we'll make it right. Contact us at studio@decidedfaith.com within 30 days of delivery with your order number and a photo of the issue. Once we confirm the problem, we'll send a free replacement or issue a full refund to your original payment method. You do not need to ship the item back unless we ask you to.

Lost or undelivered packages
If your tracking shows no movement for more than 10 business days or your package is marked delivered but hasn't arrived, reach out and we'll help track it down or send a replacement.

Cancellations
Orders go into production quickly. If you need to cancel or change an order, contact us as soon as possible. Once an item has entered production, we're unable to cancel it.

Refunds
Approved refunds are issued to your original payment method within 10 business days. Please allow additional time for your bank or card issuer to post the refund. If more than 15 business days have passed since your refund was approved, contact us at studio@decidedfaith.com.

Non-returnable items
Sale items and gift cards cannot be refunded.

Questions? We're happy to help at studio@decidedfaith.com.